Shepherd’s Cove Hospice was recently recognized as an elite, endorsed, and exceptional provider of hospice care.
Families served by Shepherd’s Cove rate the agency higher than national averages in 24 specific hospice care areas, according to a recent review by HEALTHCAREfirst, a third-party advanced analytics partner. This earned Shepherd’s Cove the 2019 Hospice Honors Elite award.
This award was based on results from surveys of caregivers who had a loved one under SCH’s care from October 2017 through September 2018. In the surveys, 98 percent of caregivers said they would recommend SCH to others, and SCH excelled in matters like getting help with symptoms and receiving emotional and spiritual support.
Shepherd’s Cove Hospice CEO Rhonda Osborne credits the “caring, compassionate and knowledgeable” staff in being awarded this honor for two years in a row.
“Shepherd’s Cove prides ourselves in that our heart sets us apart,” she said. “Our philosophy is to care for those who choose our services as we would want our own families cared for – whether that is physical or psychosocial care. I am extremely proud of our care teams and the administrative teams who support them.”
Misty Skinner, Executive Vice President of Services at HEALTHCAREfirst said, “We are excited to recognize the 2019 Hospice Honors recipients for their hard work and dedication to providing exceptional care. I congratulate Shepherd’s Cove on its success in achieving this highest of honors.”